PRIVACY POLICY
We are happy to welcome you to Kate Birss’ Workshop & Studio. We care about your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights as a customer.
1. What We Collect
When you browse our website or make a purchase, we may collect:
• Personal Information: Your name, email address, shipping/billing address, and phone number.
• Order & Payment Info: Products ordered, any notes/customisations, and payment details (processed securely through third-party providers like Stripe or PayPal). • Website Usage Info: Like most websites, we use cookies and analytics tools (like Google Analytics) to understand how visitors use our site.
2. How We Use Your Info
We only use your data to:
• Process and deliver your orders
• Communicate with you about your purchase
• Improve our website and customer experience
• Send occasional emails or updates (if you’ve opted in)
3. Sharing Your Information
We never sell or trade your personal information. We only share it with trusted third parties when necessary to:
• Process payments securely
• Ship your order (e.g., with delivery services) • Comply with legal requirements
4. Cookies & Tracking
Our website may use cookies to remember your preferences and provide a smoother experience. You can disable cookies in your browser settings if you prefer.
5. Your Rights
You can contact us at any time to:
• View or update your information
• Ask questions about how your data is used • Request that we delete your data
Just email us at hello@katebirss.com and we’ll be happy to help.
6. Data Security
We do our best to keep your information safe by using secure payment systems and website protection tools. However, no online system is 100% secure, so we encourage you to use strong passwords and stay safe online.
7. Changes to This Policy
We may occasionally update this policy. If we make any significant changes, we’ll let you know on this page.
If you have any questions or concerns, feel free to contact us anytime at the following email: